There’s no scarier scenario for a business owner than dealing with clients that don’t pay their bills on time. Delayed bill payment is more common than most people would like to admit in the professional world, although it should not be taken as a rote part of business. In order for a business to thrive, though, clients need to pay their bills. While some situations can simply be out of your hands, there are plenty of ways you can improve your sales behavior to ensure that the clients you work with will not skip out on their bills.
Evaluate Clients Before Working With Them
It’s not always easy to tell whether or not a client is going to be a deadbeat, especially if you are new to the business world. There are many warning signs to look for, however, and taking them into consideration can help to ensure that you avoid working with clients that won’t do anything to help further your business. If a client asks a lot of questions about when bills should be paid and seems to have a problem with your answer, for example, this should be taken as an immediate red flag. It can be helpful to check a client’s references before working with them also, although this isn’t always a possibility. The more you can do to evaluate a client before working with them, the better.
Establish a Good Relationship With Every Client
One of the few tools that a client has at their disposal during a bad business relationship is the ability to drag their feet with payment. A client who drags his or her feet with payment often does so because they aren’t happy with how the business relationship is going, which can be prevented by utilizing better sales behavior. Your reps should always take care in establishing a good relationship with each and every client you work with by catering to their needs and taking them out for lunch or dinner. This way, clients will feel more compelled to pay on time than they might otherwise. Be careful not to over-pamper the client, however, as this can sometimes come off in a negative light.
Hire a Debt Management Company
Sometimes you simply can’t get a client to pay their bills; this is just unavoidable in certain scenarios. In such a case, you’ll want to hire a debt management company to handle the problem for you. Check out Cavalry Portfolio Services on Facebook for example. A good debt management company can dramatically decrease the amount of time you’ll have to wait to receive payment from a delinquent client, and doesn’t have to be expensive to work with.
Clients that don’t pay their bills can be extremely annoying to work with, but you’ve got to remember that sometimes it’s a result of faulty sales behavior. If you can change the way you approach sales, you can often remedy the situation entirely.